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Digital briefing, October 23: Uber moves to ChatGPT Work, OpenAI's Decisions API, agent-led shopping at Walmart

Uber moved all employees to ChatGPT, Walmart let AI agents shop on its platform, and Anthropic and Google rolled out new business tools.

  1. AI

    Uber moves all 30,000 of its employees to OpenAI's ChatGPT Work #

    Uber announced it's expanding its partnership with OpenAI by moving its roughly 30,000 employees worldwide to ChatGPT Work. The news was announced in a statement to TechCrunch. The company has now rolled out company-wide the pilot it started earlier this year with 1,000 employees; in that initial pilot, 80 percent of users were non-engineering staff.

    What it means for your business: It shows AI adoption spreading across departments like finance, operations and product for work such as data analysis, report writing and dashboard building; small businesses could save similar time on repetitive tasks.

    Source: TechCrunch AI — Uber puts all 30,000 employees on ChatGPT Work · OpenAI — Uber brings ChatGPT Work to all employees with OpenAI

  2. AI

    OpenAI unveils Decisions API for fast decision-making in apps #

    OpenAI introduced a new interface called the Decisions API, which lets developers add fast, focused, low-cost decision-making capability to their applications. The announcement was published on OpenAI's official blog. The company hasn't yet shared detailed technical specifics about the tool.

    What it means for your business: A tool like this could make it easier for businesses to add simple automated decision mechanisms to their own apps, but it's hard to judge the real-world benefit until more details emerge.

    Source: OpenAI — Build more responsive apps with the Decisions API

  3. E-commerce

    Walmart lets AI agents shop on customers' behalf within set limits #

    Walmart announced three new infrastructure pieces, Agent Profiles, the Walmart Agent Gateway, and rules for agents, to let AI agents make purchases on customers' behalf. Customers can require approval for every purchase or set sample spending limits for the agent, such as $50, $100 or $200. Agent Profiles is planned to launch next month, meaning toward the end of November 2026, while Agent Gateway is currently in an invite-only beta.

    What it means for your business: This news applies to the US market; there's no indication of a similar rollout in Turkey. Still, AI agents starting to make direct purchases in e-commerce could push platforms to build similar control mechanisms in the near future.

    Source: PPC Land — Walmart lets AI agents buy within customer-set limits such as $50 or $100

  4. AI

    Anthropic introduces Claude Duet, an AI agent that tracks daily tasks in the background #

    Anthropic announced Claude Duet, an AI agent built for professionals and small business owners. The app, which runs on the Claude Opus 5.5 model, is currently available only to US-based Claude Pro and Max subscribers through a waitlist. Without the user starting a chat, Duet scans information across connected apps to prepare a morning work summary, schedule meetings, create invoice reminders, and work with more than 6,000 connectors including Gmail, Google Calendar, Slack, Shopify and HubSpot.

    What it means for your business: It's not yet clear when this will launch in Turkey, but similar tools are expected to soon automate repetitive business tasks like invoice tracking, meeting scheduling and customer correspondence.

    Source: Webrazzi — Anthropic, görevleri arka planda yürüten yapay zeka agent'ı Claude Duet'i tanıttı

  5. AI

    Google adds brand management and image generation tools to Gemini #

    Google added new tools to Gemini to help businesses create brand content and manage their reporting workflows. The news was published on Social Media Today. The revamped business page supports connections with third-party apps like Adobe, Canva, Dropbox and Shopify; businesses can upload brand visuals, fonts and color palettes to generate on-brand images with the Nano Banana 2.1 model. Gemini can also turn tables, receipts and sales records into financial charts.

    What it means for your business: These tools could help small businesses maintain brand consistency while producing ad visuals and financial reports more easily, but it's worth keeping in mind that sensitive business data has to be shared with Google's AI systems to use them.

    Source: Social Media Today — Google adds brand management tools to Gemini